AI is already helping businesses improve efficiency, reduce manual work, and make faster decisions - and it’s more accessible than ever. Here you’ll find practical examples of how AI is being used across Power Platform and Microsoft 365. Whether you’re exploring what’s possible or looking to solve a specific problem, this is a great place to start.
Turn form data into structured reports
Capture notes or responses in Power Apps and use AI to generate polished reports instantly. Ideal for incident logs, meeting summaries, or site audits - this saves hours of manual formatting and ensures consistency. Built using Azure OpenAI or AI Builder, fully integrated with your existing app.
Pull key details from PDFs and forms
AI Builder or Azure AI can extract information from invoices, contracts, forms, or scans - no manual entry needed. Perfect for document-heavy processes in HR, finance, or compliance. Easily triggered from Power Automate workflows to streamline operations.
Build conversational copilots with GPT
Use Microsoft Copilot Studio or custom GPT integrations to create smart chatbots that answer questions, surface data, and guide users through processes. Improve response times, reduce workload, and offer 24/7 support inside Microsoft Teams or internal portals.
Use AI to act before issues arise
Go beyond static automation - use AI to identify patterns and trigger actions automatically. For example, flagging high-risk delays, prioritising service tickets, or predicting stock shortages. Integrates with Power Automate and Dataverse for real-time insights.
Find answers faster with AI
Use GPT-powered copilots to search across SharePoint, Teams, or documentation libraries using natural language. Great for onboarding, internal support, and surfacing knowledge buried in files. Built with Copilot Studio or Azure OpenAI for intelligent, context-aware results.
Turn inboxes into insight
Use AI to summarise lengthy email threads, extract key actions, or generate summaries for meetings and approvals. Integrated into Power Automate, this reduces cognitive load and ensures nothing important gets missed - especially in fast-moving teams.
Automate common queries and responses
Build AI chatbots to handle customer enquiries instantly - from order tracking to FAQs. Reduce support tickets and free up your team for complex cases. Can be embedded in websites, Teams, or internal portals using Power Virtual Agents or Copilot Studio.
Pre-fill forms with intelligent suggestions
Speed up form-based workflows by using AI to suggest or complete fields based on previous inputs, context, or user history. Great for risk assessments, claims, or repetitive internal processes. Built with AI Builder or GPT integrations in Power Apps.
Not every AI opportunity fits into a predefined category. If you already have a use case in mind, we’ll help you shape it into a practical, AI-powered solution. And if you’re still unsure where AI could deliver value, we’ll work with you to explore the possibilities and map out a clear, realistic path forward.
Get in touch to start the conversation.
